How to Make Mediocre Agents Great Pt. 6

from Call Center Confidential · host Trey_Briggs

In this super-informative episode, top industry trainer and thought leader, Trey Briggs, discusses accountability, training versus scoring, and how to make underperforming agents excellent! Trey offers industry-leading solutions based on a unique level of knowledge and expertise. Check it out, y'all!

Episode metadata supplied by the publisher feed · Published Oct 16, 2025

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How to Make Mediocre Agents Great Pt. 6

0:00 17:22

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This episode was published on October 16, 2025.

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