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EPISODE · Oct 21, 2025 · 40 MIN

How to Manage an Underperformer

from The Mental Offload Podcast · host Shawna Samuel

If you manage enough people in your career, I guarantee that at some point, you'll have an underperformer on your team.   Sometimes underperformance is glaring. But most of the time, it's smaller stuff: a missed deadline here and there, work full of typos, or a subtle bad attitude.    Working with someone like this can be positively maddening.    You start out patient. You give feedback. You remind, nudge, maybe even redo the work yourself, just to protect your own reputation.    But when you don't see improvement, you're the one staying late to fix other people's mistakes, carrying twice the load, and wondering how you ended up here.   This is one of the most frustrating realities of leadership — especially if you strive for excellence in your work. Managing an underperformer can quietly eat away at your time and your energy for everything else — including your family.    So you slowly drown in work…and resentment.   And yet, many leaders feel like there's no way out.   You don't want to be "the heavy." You don't want to seem mean or micromanaging. The underperformance doesn't rise to the level of a fireable offense. And because your own leaders only see the great end product, they may not take the problem seriously.   The reality is, almost no one gets taught how to manage an underperformer when they take on a leadership role. And yet, this is one of the most important skills to develop as a leader.   So, in this week's episode of The Mental Offload Podcast, we're diving into exactly how to handle underperformance in a way that's direct, compassionate, and effective — without guilt or sacrificing yourself in the process.   What You'll Learn: The two leadership traps women often fall into when faced with an underperformer (and how to avoid them) The best framework for diagnosing the root cause of underperformance, so you can address it  A simple step-by-step process for addressing performance issues with clarity and confidence How kind leaders handle difficult conversations (with some scripts you can steal)   If you've been quietly fixing someone else's mistakes or carrying more than your share, this episode will show you how to lead underperformers effectively, without sacrificing your time and energy in the process.   For more information, visit The Mental Offload.

Episode metadata supplied by the publisher feed · Published Oct 21, 2025

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