EPISODE · Aug 4, 2020 · 28 MIN
How to Manage Difficult Conversations
from Vistage Live - Australia and New Zealand - Business and Leadership Insights · host Stephanie Christopher, MD of Vistage Australia and New Zealand
Difficult conversations can be a lot easier if we change our way of thinking in advance. In this podcast, Deborah Burt shares her recipe.Start with accepting that there are 3 versions to every story and that they co-exist; check your feelings and assumptions - ask questions and finally, agreement doesn’t mean a solution, it’s an agreement to move forward towards a solution.
What this episode covers
Difficult conversations can be a lot easier if we change our way of thinking in advance. In this podcast, Deborah Burt shares her recipe.Start with accepting that there are 3 versions to every story and that they co-exist; check your feelings and assumptions - ask questions and finally, agreement doesn’t mean a solution, it’s an agreement to move forward towards a solution.
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How to Manage Difficult Conversations
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