How to Master the Craft of Freight Brokering with Scott Watanabe "The Freight Sensei"

Joining Armstrong in 2014, Scott Watanabe serves as Director of Training and Agent Development for Armstrong Transport Group. Also known as "The Freight Sensei," Scott oversees new hire training, agent mentoring, and continuing education through professional development. He is skilled in negotiation, operations management, and customer and carrier sales. In this episode we discuss how he trains and coaches his team, how fuel price negotiations work on the brokerage side, the traits successful freight brokers have, and much more!