EPISODE · Mar 14, 2026 · 11 MIN
How to Measure Executive Assistant Performance Effectively
from Rewrite The Playbook with Rachael Bonetti · host Rachael Bonetti
How should executive assistant performance actually be measured? Most organisations still assess executive assistant performance through responsiveness, output and how smoothly things run. Those things matter, but they don’t explain where the real leverage of executive support sits. In this episode, Rachael Bonetti introduces The Executive Support Performance Lens™, a framework for measuring executive assistant performance based on how executive support strengthens leadership effectiveness and organisational performance. In this episode we'll explore: Why traditional executive assistant performance metrics fall short The five dimensions of the Executive Support Performance Lens™ How executive assistants enable stronger leadership performance How organisations can rethink executive assistant performance frameworks Resources mentioned Full article and the diagnostic tool on the website The Elite EA Academy In-house training for EAs Connect with, and read more insights from Rachael LinkedIn Instagram Forbes Australia
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