How to onboard a personal training client...so they stay a client

Most trainers think onboarding starts after the client signs up. CEO of Fitness World Chris Smith says it starts the second someone walks through the door.Welcome back to Smittyville, the smartest small town in fitness.In this episode, Chris and Krissy break down the infamous Pink Sheet process used at Fitness World and the psychology behind better personal training consultations. From handshakes and first impressions to active listening, rapport building, asking better questions, and creating professional recommendations, this episode covers the systems that help trainers move beyond "selling" and actually understand people.Topics include:• How to build trust in the first meeting• Why people decide if they like you in seconds• The Pink Sheet onboarding process• Active listening and consultative sales• Asking follow up questions that uncover goals and motivation• Why permission to present matters• How trainers can create stronger client buy inIf you're a personal trainer who wants better consultations, stronger retention, and more confidence onboarding new clients, this one is for you.Become a citizen of Smittyville.