How to Protect Culture During Rapid Growth (Most Companies Fail Here)

In this episode of the HR Leaders Podcast, we speak with Jon Caldwell, SVP & Chief People Officer at Valvoline Inc., about leading people strategy during rapid growth and transformation. Jon shares how Valvoline, a 160-year-old brand, has doubled its retail footprint and plans to nearly double again by 2030, all while maintaining a strong “family” culture. He explains the company’s grow-from-within model where 95% of managers start as technicians, the importance of scalable HR processes, and how traditions like the “Oil Olympics” reinforce teamwork and pride. The conversation highlights how culture, leadership, and data-driven HR fuel both business growth and employee success.🎓 In this episode, Jon discusses:Maintaining culture and inclusion while doubling store countHow 95% of leaders grow from technician to management rolesValvoline’s transformation into a pure-play retail growth businessUsing training, data, and scalable HR to prepare for 20,000+ employeesWhy traditions like the “Oil Olympics” and Family Reunion fuel engagement🙏‍ Thanks you to our series partner - Greenhouse.Get measurably better at hiring with smarter, more efficient solutions – powered by built-in AI: https://www.greenhouse.com/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.