How to Raise Your Prices Without Losing Customers: A Step-by-Step Framework

EPISODE · Mar 22, 2026 · 18 MIN

How to Raise Your Prices Without Losing Customers: A Step-by-Step Framework

from Built Different · host Marcus Chen

Ready to double your profits without doubling your workload? Marcus Chen reveals the exact email he sent customers when raising prices by 25%, plus the psychology tricks that made 95% of them stay. Most business owners wait years between price increases and lose thousands in potential profit. 🎯 What You'll Learn: • The "monthly breakdown" trick that makes any price increase feel 40% smaller to customers • Why raising prices annually actually builds customer trust (counterintuitive but true) • Marcus's exact 4-step framework that preserves relationships while boosting margins • The biggest pricing mistake that kills customer loyalty instantly 👤 Perfect for: business owners, freelancers, and entrepreneurs who know they're undercharging but scared to do anything about it. 📍 Chapters: [00:00] Marcus Chen's $47K pricing revelation [01:45] Why your customers expect price increases [03:30] The psychology behind the "monthly breakdown" method [05:15] The exact customer email template that works [07:00] How to handle the inevitable pushback [09:30] Real numbers: what to expect when you raise prices [11:00] Action steps you can implement this week Marcus breaks down the math that'll change how you think about pricing forever. A 10% price increase typically boosts profits by 30-50% for service businesses. The catch? You need to frame it right, time it correctly, and prepare for customer reactions. This isn't theory. Marcus shares the actual letter he sent when raising prices across his restaurant chain, plus what happened next. You'll get the psychological triggers that make customers say "okay" instead of "goodbye," and why waiting too long between increases actually hurts your business relationships. 🔔 Never miss an episode: Follow Built Different on Spotify and turn on notifications. New episodes drop daily, your next breakthrough insight is one tap away. 🔍 Topics: pricing strategy, customer retention, business growth, profit margins, entrepreneur mindset Listen on your favorite app at Built Different ------- Keywords: practical entrepreneurship, business growth, startup lessons, business mindset, business breakthrough Learn more about your ad choices. Visit megaphone.fm/adchoices

NOW PLAYING

How to Raise Your Prices Without Losing Customers: A Step-by-Step Framework

0:00 18:08

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

Heroes and tales of Old Britain Lunapilot Beloved Britain celebrated in song. Some are humorous in intent, some merely in retrospect, some are just here because Wavlake doesn't have a "Random influences" category for albums and everyone's humour is different anyway! The subheading "Novelty" is probably a better fit as most of these songs you will only want to hear once! ;) Oh, all songs in this album were made using Udio. She’s a Hazard to Herself She’s a Hazard Hi there, I’m Mallory, and I’d like to invite you into our world with “She’s a Hazard to Herself!” Join us as we navigate life with Multiple Sclerosis from the seat of my power wheelchair. Discover stories of resilience, family, and the community we’ve built around chronic illness. Whether you’re impacted by MS or want to learn from our journey, there’s something here for you. So why wait? Subscribe to “She’s a Hazard to Herself” on your favorite podcast app and be part of our journey today. Let’s lift each other up, one episode at a time! Lamar Andrews PRESENTS DADDY PREP Lamar Andrews Welcome to Daddy prep , where we are dedicated to creating a better future for our children and sharing all that we learn along the journey. Our mission is to empower dads with the tools and knowledge to excel in parenting, entrepreneurship, and self-improvement because we believe that Dads are truly built different. Why That with Wyatt Wyatt Your semi-weekly source for fun facts and deep dives into different topics! Please follow the show and share the link with anyone who doesn’t already listen!
URL copied to clipboard!