How to recruit and retain care staff: Insights from Jo Reid of Linq Recruitment

In this episode, the Care Intelligence Revolution podcast features Jo Reid, director of Linq Recruitment, who offers an in-depth look at recruitment in the health and social care sector. Jo shares her journey into recruitment, emphasising the importance of aligning candidates' values with organisational culture to build resilient and engaged teams. She highlights the unique challenges of recruiting in this sector, such as high turnover, burnout, and the complexity of compliance and onboarding. Jo also discusses OpenDoc, a new project aimed at providing a free community-built policy library to help care providers stay compliant and focus on delivering high-quality care. This episode provides practical insights for care providers on building effective HR frameworks and improving recruitment and retention.   00:00 Introduction and Guest Welcome 01:11 Jo Reid's Journey into Recruitment 03:11 Challenges in Care Recruitment 06:31 Importance of Policies and Procedures 24:34 Open Doc: A Game Changer for Care Providers 28:51 Quick Fire Round 34:13 Closing Reflections and Future Hopes