How to resolve conflict? cooperate culture #11 with Dr. Tsisana Shamlikashvili

In this episode of the cooperate culture podcast, I spoke with Dr. Tsisana Shamlikashvili, an international expert in alternative dispute resolution, mediator, lawyer, neurologist and psychologist. As a practicing mediator, Tsisana has vast experience in a wide range of cases from complicated cross-border commercial disputes to family conflicts, as well as intellectual property, workplace, financial, personal injury and medical malpractice disputes. Tsisana is a pioneer of mediation in Russia. In 2005 she founded the Center for Mediation and Law, which during the following years became the main force in the efforts to build necessary conditions for the successful implementation of mediation in the Russian Federation. In 2012 “The Russian Reporter” magazine named Tsisana Shamlikashvili among the top 100 most influential people in Russia and top 10 lawyers for her contribution to improving Russia’s legal system. Since the start of the war in Ukraine, however, Tsisana has suspended her activities in Russia.In our conversation, I asked Tsisana why there is so much conflict among humans, what the main competences are to better deal with conflict and how to improve those skills. And the deeper we got into the core questions of interpersonal conflicts, the more fascinating it became to listen to Tsisana's insights and shared experience from her long career in mediation and dispute resolution. In the end, it became clear that human conflict is inevitable - and therefore, it is even more important what we make out of it. For those interested in reading more of Tsisana's work, here is a selection of her published books: “Mediation as a Method of Out-of-court Dispute Resolution” (2006), “Management of Difficult Decisions in the XXI Century: Secrets of Building Consensus, or How to Make Everybody Content” (2009, co-authored by Larry Susskind and A. Demchuk), “Why Does a Child Find Difficulties in Schooling and How to Help Him” (2010, co-authored by O. Semenova), “Mediation as ADR Method. Focusing on Judges” (2010), “The ABC’s of Mediation” (2011, co-authored by S. Tashevsky) and “Introduction to Dialogics” (2011, co-authored by E. Nikitina).This podcast is brought to you by emtsev cooperation. Visit ⁠www.emtsev.com⁠ to learn more.