How to Scale Culture as a Rapid-Growth Start-Up with the CPO of National Resilience

One of the most effective strategies to scale and sustain culture through a time of rapid growth is to establish a values system.But, it’s a strategy to approach with caution.A weak values system is arguably worse than no system at all.To dive deep into an example of a rapid-growth startup that built out a highly effective valuessystem, I met with the Chief People Officer of National Resilience, Mara Strandlund.Mara broke down her and her company’s approach at National Resilience:1. The 7 “Phenotypes” of Resilience CultureResilience refers to their values as “Phenotypes.” Examples include: velocity, service orientation, and the builder mentality.2. A “Freedom in a Framework” Approach to Performance ReviewsEmployees and managers co-own the performance process within a provided framework of prompts.3. Leadership Development that Focuses on On-the-Job ApplicationThe approach is simple: 30-minute sessions with no more than 3 takeaways followed by:1-hour manager sessions to talk and learn from each otherTools to apply learning on the jobeLearningTune in for more detail on all of the above and much more!