EPISODE · Feb 19, 2026 · 12 MIN
How To Scale Ecommerce Without Constantly Adding Headcount #596
from Add To Cart: Australia’s eCommerce Show · host Nathan Bush
Dave Thompson, founder of Run Remote and Hometime, has built and operated businesses across ecommerce, marketplaces and venture studios, and what stood out wasn’t a tactic, it was a mindset. He kept coming back to one word: leverage. Designing businesses so they scale through systems, distributed teams and smart tooling, not just headcount. In this Playbook, we revisit Dave’s philosophy and connect it with lessons from Alice Williams (Ovira), Damien Smith (Boozebud) and Serene Lim (Gellae). All very different operators, all solving the same problem: how to grow without just throwing more people at it.In Today’s Playbook:Why hiring is often a reflex, and what to question before you post the job adHow Dave Thompson designs businesses around leverage, not headcountWhy distributed teams and modern tools create capital efficiency at scaleHow Ovira restructured roles to remove handoffs and speed up decision-makingWhy shared tech architecture prevents duplicated teams as you growHow Gellae uses automation to remove repetitive work without killing creativityConnect with Dave Thompson Explore Run Remote and HometimeRunRemote’s main episodeOvira’s episodeBoozBud’s episodeGellae’s episodeSubscribe to the Add To Cart newsletter SMS us to Suggest a Guest Connect with Nathan Bush Join the Add To Cart Community
What this episode covers
Dave Thompson, founder of Run Remote and Hometime, has built and operated businesses across ecommerce, marketplaces and venture studios, and what stood out wasn’t a tactic, it was a mindset. He kept coming back to one word: leverage. Designing businesses so they scale through systems, distributed teams and smart tooling, not just headcount. In this Playbook, we revisit Dave’s philosophy and connect it with lessons from Alice Williams (Ovira), Damien Smith (Boozebud) and Serene Lim (Gell...
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How To Scale Ecommerce Without Constantly Adding Headcount #596
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