How to Start a Call Center in 2023

Lucas and Christian dive into the intricacies of starting a call center in 2023. From the promising landscapes of the Philippines and India to the challenges of Europe, they dissect the best locations and strategies for success. With insights on wage structures and the benefits of contractor work, this episode offers a comprehensive guide for those looking to venture into the call center industry. Dive in to discover the roadmap to launching a thriving call center in the coming year.Chapters:00:00:00 - Kickstarting Your Call Center Journey: Key Considerations for 202300:03:04 - Sourcing Excellence: Strategies for Hiring the Best Call Center Talent00:04:04 - Global Hotspots: Top Countries for Cost-Effective Call Center Operations00:06:17 - Navigating the Scaling Dilemma: Build In-house or Outsource?Links And Resources:Christian Velitchkov on LinkedInLucas James on LinkedInYouTubeTwizThanks so much for joining us this week. Want to subscribe to How to Scale an Agency? Have some feedback you’d like to share? Connect with us on iTunes and leave us a review!