How to Stay Calm and Connected in Tough Conversations - EARS+ framework

from Magnetic Communication · host Sandy Gerber

Send us Fan Mail Conflict doesn’t have to end in explosions, shutdowns, or awkward silences. In this episode of the Magnetic Communication Podcast, Sandy Gerber introduces the EARS+ framework - her emotionally intelligent upgrade to active listening. You’ll learn how to encourage with empathy, ask honest questions, reflect back what you’ve heard, and summarize with clarity. With real-world stories and practical tools, you’ll leave this episode knowing how to keep both connection and accountability in tough conversations.

Episode metadata supplied by the publisher feed · Published Sep 16, 2025

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How to Stay Calm and Connected in Tough Conversations - EARS+ framework

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This episode was published on September 16, 2025.

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