How To Strengthen Trust In Client-Facing Relationships With Natalie Doyle Oldfield

Trust. It's a quality that's difficult to quantify but impossible to do business without. What differentiates good from truly great distributors is their ability to cultivate trust on a sales call, at the counter, and anywhere there's a customer-centric interaction.  Natalie Doyle Oldfield specializes in helping organizations build, manage, and protect their trust equity. Her book The Power Of Trust and companion programs are essential guides for creating a culture of integrity. Jason caught up with Natalie to discuss the impact that authenticity and empathy have on a distributor's bottom line, plus best practices for improving trust at every phase of the customer journey. CONNECT WITH JASON LinkedIn CONNECT WITH NATALIE LinkedIn *** Distribution Talk is produced by The Distribution Team, a consulting services firm dedicated to helping wholesale distribution clients remove barriers to profitability, generate wealth and achieve personal goals.    This episode was edited & mixed by The Creative Impostor Studios.  For full show notes and services visit: https://www.distributionteam.com Special thanks to our sponsor for this episode: Profit2, helping distributors charge the right price.