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EPISODE · Sep 2, 2023 · 3 MIN

How To Train Your Customers

from Success Explained with Chris Guerriero

You need to assume that anything a prospect gets from you, or a customer buys from you, they have no idea how to use it. This year when we started including some type of instructions (we call it a Consumption Guide) with every sale, our revenue grew, our stick rate went up, and our refunds dropped. Because people need to be trained on how to best consume your product or service, and it needs to be SIMPLE and VISUAL. Watch now and see how to create the BEST consumption guide, and how to tie it in to what YOU do...

Episode metadata supplied by the publisher feed · Published Sep 2, 2023

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How To Train Your Customers

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This episode was published on September 2, 2023.

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