EPISODE · Jul 6, 2026 · 34 MIN
How To Train Your Techs To Sell Without Selling
from Potty Talk - The Podcast for Plumbing Business Owners · host Richard Behney
Most plumbing business owners leave thousands on the table every month because their techs are trained to fix the call, not serve the customer. In this episode Richard and Laura break down how to train techs to raise your average ticket without being pushy — the whole-home walk, the scripts, and the tracking system that turns your techs into trusted advisors instead of salesmen.Join the Success Academy
What this episode covers
Most plumbing business owners leave thousands on the table every month because their techs are trained to fix the call, not serve the customer. In this episode Richard and Laura break down how to train techs to raise your average ticket without being pushy — the whole-home walk, the scripts, and the tracking system that turns your techs into trusted advisors instead of salesmen.Join the Success Academy
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How To Train Your Techs To Sell Without Selling
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