How to turn Your Employees into Lead Magnets and Customer Advocates with Jill Raff

The CX Goalkeeper had the great opportunity to interview Jill Raff LinkedIn Headline: Expert Insights Turning Employees Into Advocates and Customer Magnets Consultant, Speaker, Show Host, Author, CEO/Founder of Jill Raff Group, LLC Highlights: * 00:00 Game Start * 01:00 Jill's introduction * 05:00 Jill's values * 06:19 EX2CX definition * 8:03 the importance of employee experience * 10:15 Inside-Out Methodology * 18:03 The 3 "Es" plus one E * 23:15 Jill's Definition of Employee Experience * 25:10 What are we discussing in Employee Experience in 10 years from now? * 27:09 Employees: Partners and not "being depending" * 28:15 Jill's contact details * 30:28 Jill's book suggestion * 31.59 Jill's Golden Nugget * 33:25 Game End … more on: www.cxgoalkeeper.com/jillraff Jill's Contact Details: -https://www.jillraff.com/ - https://www.linkedin.com/in/ex2cx-expert/ - https://www.youtube.com/channel/UC5Zr7Espyc1cM08zXwKmxiA Thank you, Jill. #customerexperience #employeeexperience #cxgoalkeeper #podcast #leadership #ex2cx