How to understand the Customer Experience Journey through research and deliver a world class strategy #23 episode artwork

EPISODE · Mar 25, 2019 · 25 MIN

How to understand the Customer Experience Journey through research and deliver a world class strategy #23

from The Brand Transformation Show by Blirt · host Blirt Consulting

In this episode we unpack we do the research to do CX Strategy. We cover: the customer journey the right content at the right time team / business alignment metrics and measurement

In this episode we unpack we do the research to do CX Strategy. We cover: - the customer journey - the right content at the right time - team / business alignment - metrics and measurement

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How to understand the Customer Experience Journey through research and deliver a world class strategy #23

0:00 25:04

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This episode is 25 minutes long.

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This episode was published on March 25, 2019.

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In this episode we unpack we do the research to do CX Strategy. We cover: the customer journey the right content at the right time team / business alignment metrics and measurement

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