EPISODE · Mar 25, 2019 · 25 MIN
How to understand the Customer Experience Journey through research and deliver a world class strategy #23
from The Brand Transformation Show by Blirt · host Blirt Consulting
In this episode we unpack we do the research to do CX Strategy. We cover: the customer journey the right content at the right time team / business alignment metrics and measurement
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How to understand the Customer Experience Journey through research and deliver a world class strategy #23
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