How to Unite Silos Across Multiple Government Agencies to Streamline a CX Transformation

We know how difficult it can be to unite silos within your own organization, now imagine you had to unite silos across 17 different state agencies! That's right, when your customers are the employees within a group of government agency partners, you've got a lot of work cut out for you. And today, we'll hear from William Chumley, the Chief Customer Officer for the Governor's Office of Information Technology for the state of Colorado, who has been uniting leaders, the C-Suite, and silos across 17 executive branch agencies, in efforts to improve IT functions and streamline CX for these agencies that serve the citizens of Colorado. Get show notes and more information at customerbliss.com/cb112