How to unlock a great storytelling experience with your events offering

In this episode we speak to Gareth Winebloom and Lewis Bound, general manager and deputy operations manager at Rowton Castle. They discussed how storytelling at the castle plays a key part in enhancing the guest experience, the key behind Rowton’s team loyalty and low turnover, and how their wedding teams are able to balance personal touches with spotless delivery. This episode is sponsored by Rezcontrol. Running a hotel is complex — but your property management system shouldn't be. Rezcontrol is the next-generation, cloud-native PMS designed to put hoteliers in control. With powerful automation, fully integrated booking and payment systems, and real-time reporting, as well as legendary UK-based customer service, Rezcontrol frees up your team to do what they do best — delight your guests. Easy to use, fast to deploy, and endlessly scalable — Rezcontrol is the PMS you can trust. Visit rezcontrol.com today.