Skip to content
How to Use Analyst Research in eCommerce Tech Selection episode artwork

Jul 31, 2026 22 min

How to Use Analyst Research in eCommerce Tech Selection

from Master B2B Friday 15 Hosted by Master B2B

Brennen Volbeda, Senior Director of Digital Experience & Strategy at PCNA, joins Andy Hoar and Brian Beck to pick up last week's conversation on the Paradigm B2B Combine and dig into how research actually fits into a real platform selection process. Brennen has run two selections in the last nine months, a PIM/PLM and an AI website search platform, and walks through how analyst research, requirements, demos, proof of concepts, and peer networks all play a role, plus the moment a proof of concept saved PCNA from signing the wrong PIM contract. Before that, the breaking news: Google employees are organizing around job security rather than pay, with an Alphabet Workers Union petition gathering more than 4,500 signatures calling for guaranteed severance and an end to layoffs without buyouts first. Andy and Brian debate whether tech workers negotiating security like professional athletes is really so different. Learn more about PCNA at pcna.com. Master B2B is the practitioner community for B2B eCommerce leaders at manufacturers, distributors, and brands. Join our free practitioner-only forum and learn about Nexus, our expert advisory program, at masterb2b.com.

Episode details come from the podcast's RSS feed.

Embed this episode

Ready to play

How to Use Analyst Research in eCommerce Tech Selection

0:00 22:00

No transcript yet.

Requests help us decide what to transcribe next.

Frequently asked questions

How long is this episode of Master B2B Friday 15?

This episode is 22 minutes long.

When was this Master B2B Friday 15 episode published?

This episode was published on July 31, 2026.

Can I download this Master B2B Friday 15 episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.