How to Use Practice Metrics to Hire, Grow, and Retain Top Chiropractic Talent episode artwork

EPISODE · Jun 19, 2025 · 21 MIN

How to Use Practice Metrics to Hire, Grow, and Retain Top Chiropractic Talent

from Build to Scale · host Chiro Match Makers

In this episode, Dr. Allen Miner and Dr. Mark Mouw dive deep into the essential metrics every chiropractic clinic owner needs to know to scale successfully. From new-generation terms like lifetime value (LTV), ROAS, revenue per employee, and churn rate, to classics like conversion rates and patient visit average (PVA), they break down how understanding and leveraging these numbers can unlock more revenue and better team building for your clinic. You’ll hear real-world examples of how metric tracking can reveal the true financial health of a practice, why cost per lead (CPL) and cost of customer acquisition (CAC) are crucial for marketing, and how boosting patient retention and referrals can make a massive impact on your bottom line. Dr. Allen and Dr. Mark also share the proven strategies they use—like re-exams, patient education, and workshops—to help patients stick around longer and get more value from their care. If you’re ready to bring business-savvy thinking to your practice and want practical advice you can use today, this episode is packed with actionable insights. Let’s get started! Hiring:  Build your dream team to help more people and make more money.  Click below to schedule a complimentary Discovery Call for:  Associate DC Hiring Chiropractic Assistant Hiring Virtual CA Hiring Get Hired:  Want a better job? Submit Your Resume (no cost, no obligation) Check out our Job Board with over 100 open positions paying $85K+  Let’s Connect on Social (we’ll follow you back!)  Instagram |  Facebook |  LinkedIn

Episode metadata supplied by the publisher feed · Published Jun 19, 2025

Embed this episode

NOW PLAYING

How to Use Practice Metrics to Hire, Grow, and Retain Top Chiropractic Talent

0:00 21:50

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Build to Scale?

This episode is 21 minutes long.

When was this Build to Scale episode published?

This episode was published on June 19, 2025.

Can I download this Build to Scale episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!