How to Win Customer Hearts and Minds

An episode of the HerBusiness podcast, hosted by HerBusiness (Host: Suzi Dafnis), titled "How to Win Customer Hearts and Minds" was published on May 16, 2011 and runs 16 minutes.

May 16, 2011 ·16m · HerBusiness

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Episode Description

Vivienne Kane is the co-owner of Minuteman Press Prahran, a print franchise. Vivienne is passionate about customer service. In this interview we look at the customer service mistakes that could be costing us customers, what to do when things go wrong and how to give better than expected service to your customers.

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