How to Win Customer Hearts and Minds episode artwork

EPISODE · May 16, 2011 · 16 MIN

How to Win Customer Hearts and Minds

from HerBusiness

Vivienne Kane is the co-owner of Minuteman Press Prahran, a print franchise. Vivienne is passionate about customer service. In this interview we look at the customer service mistakes that could be costing us customers, what to do when things go wrong and how to give better than expected service to your customers.

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How to Win Customer Hearts and Minds

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This episode is 16 minutes long.

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This episode was published on May 16, 2011.

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Vivienne Kane is the co-owner of Minuteman Press Prahran, a print franchise. Vivienne is passionate about customer service. In this interview we look at the customer service mistakes that could be costing us customers, what to do when things go...

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