EPISODE · May 16, 2011 · 16 MIN
How to Win Customer Hearts and Minds
from HerBusiness
Vivienne Kane is the co-owner of Minuteman Press Prahran, a print franchise. Vivienne is passionate about customer service. In this interview we look at the customer service mistakes that could be costing us customers, what to do when things go wrong and how to give better than expected service to your customers.
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This episode was published on May 16, 2011.
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