How to Win Customer Hearts and Minds
from HerBusiness
Vivienne Kane is the co-owner of Minuteman Press Prahran, a print franchise. Vivienne is passionate about customer service. In this interview we look at the customer service mistakes that could be costing us customers, what to do when things go wrong and how to give better than expected service to your customers.
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Frequently asked questions
How long is this episode of HerBusiness?
This episode is 16 minutes long.
When was this HerBusiness episode published?
This episode was published on May 16, 2011.
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