How to Write SOC Tickets That Build Trust and Drive Action w/ Dan Rearden

What does the ideal SOC ticket look like?🛝 Webcast Slides -  https://www.antisyphontraining.com/wp-content/uploads/2026/03/How-to-Write-SOC-Tickets-That-Build-Trust-and-Drive-Action.pdf Technical skills matter, but clear communication is just as important.Join SOC Analyst Dan Rearden for a free one-hour Antisyphon Anti-cast on using soft skills to level up your tickets.Learn how to make alerts clear, findings impactful, and documentation useful now and later.Chapters(00:00) - Intro- How to Write SOC Tickets That Build Trust and Drive Action - Dan Rearden (01:42) - About Dan Rearden (03:16) - On Call at 2AM... (05:05) - Beyond the Terminal (06:11) - Talking to Humans (09:00) - Reboot Your Vocabulary (14:33) - Plain Text Protocol (19:43) - Peer To Peer (24:33) - The Client Session (25:55) - The Client Session (28:02) - Hotfix today (31:42) - Final System Check (34:21) - Q&A CreditsCreators & Guests Meagan Bentley - Producer CJ Cox - Guest Ryan Poirier - Producer Dan Rearden (Haircutfish) - Guest Chat with your fellow attendees in the BHIS Discord server:https://discord.gg/bhisin the #🔴live-chat channel🔗 Register for FREE Infosec Webcasts, Anti-casts & Summits – https://poweredbybhis.comClick here to watch a video of this episode. Brought to you by:Black Hills Information Security https://www.blackhillsinfosec.comAntisyphon Traininghttps://www.antisyphontraining.com/Active Countermeasureshttps://www.activecountermeasures.comWild West Hackin Festhttps://wildwesthackinfest.comClick here to view the episode transcript.