How UChicago Medicine Is Reskilling for the AI Era—with CMO Andy Chang

In this episode, we sit down with Andy Chang, Chief Marketing Officer at UChicago Medicine, to explore how one of the nation’s leading academic health systems is preparing its teams for an AI-driven future.Andy shares how UChicago Medicine is embracing AI and automation to modernize patient engagement, marketing, and growth strategies—while making sure its people stay at the center of the transformation.In this episode, you’ll learn:Why reskilling in AI and data literacy is critical for healthcare teamsHow UChicago Medicine is moving beyond outdated tools like fax and CD-ROMsWhy cultural change—not just technology—is key to AI successHow AI is helping shift healthcare from a cost-driven to a growth-driven mindsetIf you’re leading or navigating digital transformation in healthcare, this is a masterclass in what it really takes to future-proof your organization and your people.Tune in now to hear how Andy and his team are shaping the future of healthcare, one skill at a time.Links:Andy Chang on LinkedIn: https://www.linkedin.com/in/andrew-chang-055216/UChicago Medicine: https://www.uchicagomedicine.org/Chapters00:00 Introduction to AI in Healthcare03:43 Andy Chang's Journey to UChicago Medicine06:55 Elevate 2035: Strategic Vision for Growth09:47 The Role of AI in Transforming Healthcare12:54 Addressing Technical Debt in Healthcare15:54 Cultural Change and Innovation in Healthcare18:35 Empowering Teams for Future Growth22:04 The Importance of Continuous Learning24:50 AI as a Tool for Efficiency and Quality27:44 Conclusion and Future Outlook