EPISODE · Nov 18, 2019 · 24 MIN
How UX Impacts CX
from Experience Better: The CX Podcast · host kubracx
Design is more than an aesthetic necessity, it’s good business. In fact, 91% of design-led companies say design is critical to their customer experience strategy. This episode explores how your design decisions—from your website to your products—influence your customers’ behaviors, opinions, and experiences.
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