How Waident WINS the best technical talent

Send us Fan MailWinning Strategies for Recruiting and Retaining Top Talent in the MSP SpaceIn this episode of WIN (What's Important Now), host Carrie Richardson talks with repeat guest John Ahlberg, the CEO of Waident Technology Solutions. They explore Waident's successful strategies for recruiting and retaining talent, especially in the Managed Service Provider (MSP) industry. John explains the importance of a people-first culture, work-life balance, and a unique hiring process that emphasizes culture fit, talent, and experience over traditional qualifications. He also shares insights on maintaining flexibility, providing opportunities for employee development, and avoiding the pitfalls of settling for less-than-ideal candidates.00:00 Introduction and Welcome00:45 Recruiting and Retaining Talent01:48 Flexible Work Culture03:44 Onboarding and Training04:08 Encouraging Innovation and Change06:36 Hiring for Culture and Weirdness10:09 Transparent Job Postings and Interview Process16:59 Advice for MSPs on Hiring19:17 Conclusion and Farewell Carrie Richardson and Ian Richardson host the WIN Podcast - What's Important Now?They are the co-founders of Fox & Crow Group, a software development company building growth platforms for MSP and IT channel businesses.Learn more at:Fox & Crow Group - the MSP Sales Process platform and all-in-one CRM solution Fox & Crow Instinct - the MSP Decision Intelligence Platform for IT Channel VendorsFox & Crow Jackdaw - Competitive Intelligence Reports on Demand for MSP businesses Book time with Carrie here!Be a guest on WIN!  We host MSP channel founders, executives and sales and marketing leaders who are willing to share advice with other IT channel firms on how to build, grow or sell a business using examples from their own experience.