How We're Leading AI Adoption With a Human-First Approach - Matt Schwartz, Sage Hospitality Group

Giving people access to AI does not guarantee that they will use it or that your organization will benefit. Sage Hospitality CTO Matt Schwartz explains why he sees AI adoption as a change-management challenge and walks through how he and his team are helping both on-property and home-office leaders build AI fluency.Matt also shares how Sage measures progress toward its adoption goals, addresses fear and resistance to AI, and focuses its AI initiatives on a human-first goal: helping their people spend less time in front of screens and more time with guests and their teams.Links:Connect with Matt Schwartz on LinkedInLearn more about Sage HospitalityBuild your AI fluency with OpenAI AcademyLearn more about ChatGPT EnterpriseLearn more about the Destination AI Forum in Washington, DC (where Matt will be speaking)Other episodes you may enjoy:AI & Hotel Tech Bets for a People-First Approach with Dina BelonWhy Hotels Buy Technology but Still Struggle to Get Results with Mark Fancourt A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands