How we’re responding to a customer complaint - S1E22

from Security Business: Marketing and Ops for Ambitious Alarm Companies · host Marshall Jones Jr.

A customer complained that we haven’t given them a timeline for their camera system installation. They sent it in a polite email, but they were clearly frustrated. Here’s how we’re responding and learning from this particular situation…

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This episode is 11 minutes long.

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This episode was published on March 29, 2023.

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