How You Can Design Your Conversations to Have Meaning and Impact

The following is a conversation between Fred Dust, Author of Making Conversation: Seven Essential Elements of Meaningful Communication, and Denver Frederick, the Host of The Business of Giving. How often do you walk away from a conversation feeling really heard, that it moved the people in it forward in some important way? Dialogue is the oldest tool for change we have, but we seem to be getting worse and worse at it. This dilemma and how to address it is captured in a fascinating new book called Making Conversation: Seven Essential Elements of Meaningful Communication. And it's a pleasure to have with us its author, Fred Dust.