HR's role during crisis

What is HR's role during crisis?  COVID has been a crisis for almost  everyone - so what should HR be doing at a time like this?    It may depend on the type of crisis; however I talked to Shondee Nye  about her experience as HR Director for a medium-sized company during  COVID-19.  She emphasized internal communication, planning, and  protecting employees.  These are priorities that may apply across most  crises.  We also discuss the importance of making it seem easy and projecting confidence and what she thinks about the future of remote work.