Human-Driven Customer Service Still Matters

from FreightWaves LIVE: An Events Podcast · host FreightWaves

Grace Sharkey chats with West Central Motor Freight managing partner Gregory Grimes to discuss the strategies behind servicing the automotive market. Grimes explains how one of the oldest freight brokerages in the United States leverages technology and its human capital to tackle shipping difficulties. Follow FreightWaves Podcasts Join Global Supply Chain Week Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode metadata supplied by the publisher feed · Published Feb 27, 2023

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Human-Driven Customer Service Still Matters

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This episode was published on February 27, 2023.

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