Human-Driven Customer Service Still Matters

What this episode covers

Grace Sharkey chats with West Central Motor Freight managing partner Gregory Grimes to discuss the strategies behind servicing the automotive market. Grimes explains how one of the oldest freight brokerages in the United States leverages technology and its human capital to tackle shipping difficulties. Follow FreightWaves Podcasts Join Global Supply Chain Week Learn more about your ad choices. Visit megaphone.fm/adchoices

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Frequently Asked Questions

How long is this episode of FreightWaves LIVE: An Events Podcast?

This episode is 15 minutes long.

When was this FreightWaves LIVE: An Events Podcast episode published?

This episode was published on February 27, 2023.

What is this episode about?

Grace Sharkey chats with West Central Motor Freight managing partner Gregory Grimes to discuss the strategies behind servicing the automotive market. Grimes explains how one of the oldest freight brokerages in the United States leverages technology...

Can I download this FreightWaves LIVE: An Events Podcast episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.