Human First, Leader Second: Rethinking Modern Leadership with Cathleen O’Sullivan, Founder and Director at Cathleen Merkel Ltd episode artwork

EPISODE · Jan 22, 2026 · 47 MIN

Human First, Leader Second: Rethinking Modern Leadership with Cathleen O’Sullivan, Founder and Director at Cathleen Merkel Ltd

from The Recruitment Leadership Podcast · host Recruitment Leadership

Welcome to the latest episode of the Recruitment Leadership Podcast, hosted by Alison Humphries.   We talk a lot about leadership in recruitment, but how often do we talk about what it means to lead like a human?   In this episode, Alison Humphries is joined by Cathleen O’Sullivan, Founder and Director at Cathleen Merkel Ltd, to explore what it really means to create a people-first culture in business, without losing performance, direction, or accountability.   Drawing on her experience as a leader in international retail and now as a leadership coach, Cathleen explains how modern leadership is shifting away from hierarchy and control toward connection, curiosity and emotional intelligence - and why this matters more than ever in a world where 44% of employees report work-related stress.   Together, they explore:   💡 The shift from “professional armour” to authentic, emotionally intelligent leadership 💡 How small business owners can balance results and wellbeing, and avoid burnout themselves 💡 The truth about “human-centred” leadership (and how it’s often misunderstood) 💡 Building collective accountability and culture in growing teams 💡 Why your “why” isn’t a slogan, and how reconnecting to it cuts through complexity   🎁 Cathleen also shares an exclusive offer for 10 listeners to receive a free one-hour mentoring session, helping you tackle your own leadership challenges head-on. Details on how to claim it are included in the episode.   If you’ve ever wondered how to lead with empathy and impact - this is your episode.   Connect with Cathleen O’Sullivan on LinkedIn. Want to discuss this topic further with Alison?  💬 Email her at [email protected].

Welcome to the latest episode of the Recruitment Leadership Podcast, hosted by Alison Humphries.   We talk a lot about leadership in recruitment, but how often do we talk about what it means to lead like a human?   In this episode, Alison Humphries is joined by Cathleen O’Sullivan, Founder and Director at Cathleen Merkel Ltd, to explore what it really means to create a people-first culture in business, without losing performance, direction, or accountability.   Drawing on her experience as a leader in international retail and now as a leadership coach, Cathleen explains how modern leadership is shifting away from hierarchy and control toward connection, curiosity and emotional intelligence - and why this matters more than ever in a world where 44% of employees report work-related stress.   Together, they explore:   💡 The shift from “professional armour” to authentic, emotionally intelligent leadership 💡 How small business owners can balance results and wellbeing, and avoid burnout themselves 💡 The truth about “human-centred” leadership (and how it’s often misunderstood) 💡 Building collective accountability and culture in growing teams 💡 Why your “why” isn’t a slogan, and how reconnecting to it cuts through complexity   🎁 Cathleen also shares an exclusive offer for 10 listeners to receive a free one-hour mentoring session, helping you tackle your own leadership challenges head-on. Details on how to claim it are included in the episode.   If you’ve ever wondered how to lead with empathy and impact - this is your episode.   Connect with Cathleen O’Sullivan on LinkedIn. Want to discuss this topic further with Alison?  💬 Email her at [email protected].

NOW PLAYING

Human First, Leader Second: Rethinking Modern Leadership with Cathleen O’Sullivan, Founder and Director at Cathleen Merkel Ltd

0:00 47:31

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Frequently Asked Questions

How long is this episode of The Recruitment Leadership Podcast?

This episode is 47 minutes long.

When was this The Recruitment Leadership Podcast episode published?

This episode was published on January 22, 2026.

What is this episode about?

Welcome to the latest episode of the Recruitment Leadership Podcast, hosted by Alison Humphries.   We talk a lot about leadership in recruitment, but how often do we talk about what it means to lead like a human?   In this episode, Alison Humphries...

Can I download this The Recruitment Leadership Podcast episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
URL copied to clipboard!