Humanité et confiance en EHPAD : mieux répondre aux familles

from 🎙️ SOS Ehpad – Le podcast des pros du médico-social · host SOS EHPAD

Dans un EHPAD, répondre aux familles ne se résume pas à gérer les plaintes ou les procédures. Cet épisode explore l’importance d’une écoute incarnée et d’une communication authentique pour apaiser les peurs, la culpabilité et les attentes implicites. Comment instaurer une relation de confiance durable entre direction, équipes et proches des résidents ? Un échange essentiel pour replacer l’humain au cœur du soin et du management.🔗 Article complet : https://sosehpad.com/directeur-dehpad-comment-repondre-aux-attentes-implicites-des-familles-avec-humanite/42553/Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

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This episode was published on October 21, 2025.

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