EPISODE · Dec 11, 2018 · 11 MIN
Humanizing the Customer Journey
from Expert Insights
Technology plays a huge role for businesses and consumers today. As technology - and people - become more sophisticated, it's important to understand the importance of humanization in the customer journey. Joe Welu explains how simple this seemingly complex concept is for banks, lenders and financial services.
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Humanizing the Customer Journey
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This episode was published on December 11, 2018.
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