EPISODE · Mar 17, 2026 · 10 MIN
HumanX, humanizar la experiencia de cliente
from Capital, la Bolsa y la Vida · host Capital Radio
HumanX, de Lid Editorial, es el nuevo libro de David Arconada y Bill Price, que plantea un auténtico “reset” de la experiencia de cliente tradicional y propone reconstruirla desde una visión más humana, con los empleados como origen real del valor.Conviértete en un supporter de este podcast: https://www.spreaker.com/podcast/capital-la-bolsa-y-la-vida--3326570/support.
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