Humility, Speed, and Personalization with Blaze Pizza CEO Beto Guajardo

from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation

Send us Fan MailYou could argue that there's no one more experienced in leading fast-casual restaurants than today's guest, Beto Guajardo. Beto is the President & CEO of Blaze Pizza and has held leadership roles at Starbucks, Levi Strauss, and Schlotzsky’s. We were excited to tap into his extensive insights on this episode!In this episode, Zack and Beto discuss:Why humility is key to delivering exceptional hospitality from the top downHow Blaze Pizza is innovating with guest customization, both in-store and at homeThe critical role of speed and personalization in fast-casual diningThe power of online reviews and how they influence business successBlaze Pizza's global expansion and maintaining consistent guest experiences across locationsWe hope you enjoy this episode filled with valuable insights on leadership and hospitality in the fast-casual industry.Thanks, Beto!

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This episode is 17 minutes long.

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This episode was published on October 1, 2024.

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