Hvad er kunderejsen? - med Per Østergaard Jacobsen

from At Turde FM · host Brian Johannsen

Måske du allerede kender modellen, som viser kunderejsen som et liggende 8-tal. Per Østergaard Jacobsen er en af de lektorer fra CBS (Copenhagen Business School) som har været med til at lave modellen baseret på 13.000 kundeinteviews. Find serien Spotlight på Kunderejsen her: https://atturde.dk/spotlightkunderejsen Læs mere om bogprojektet En Guide til Kunderejsen her: https://atturde.dk/kunderejsen Kontakt, feedback og spørgmål: [email protected]

Episode metadata supplied by the publisher feed · Published Nov 29, 2023

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Hvad er kunderejsen? - med Per Østergaard Jacobsen

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