Hylton Kallner on Discovery Bank’s newest AI advancements

In this What’s Next with Aki Anastasiou interview, Discovery Bank CEO Hylton Kallner discusses how the digital bank improves customers’ lives through enhanced banking services. Kallner has been with Discovery since 1996 and began by working on various marketing, actuarial, and strategic projects. In 2006, he was appointed as the Chief Marketing Officer for Discovery Limited and later rose to the position of Chief Executive Officer for Discovery Life in 2016. Kallner also briefly served as the CEO of Discovery SA before being appointed to his current position as Discovery Bank CEO in 2021. In this What’s Next interview, Kallner explains how Discovery Bank has achieved such excellent growth and why he predicts Discovery Bank will enjoy R3 billion in generated profits by 2029. He then discusses how banking can improve people’s lives, using the recently revealed Discovery AI as a key example of this. Kallner unpacks how Discovery AI will provide customers with a more personalised, seamless, and secure banking experience. He concludes the interview by sharing other additions to Discovery Bank - including the Discovery 911 service and the new additions to the Vitality Money offering.