I Bought 120 Dental Practices - Here's What Actually Adds Value: Andy Sloan On Selling & Systems

The man who bought 120 dental practices on what actually makes one worth buying - and why being the "key person" in your own practice is quietly destroying its value. New episodes every Monday. The long-form conversation defining dentistry's next decade - hosted by Dr Simon Chard. This episode: Andy Sloan - former MD of Agilio, ex-Henry Schein and Portman, and the man who led the team that acquired 120+ practices in three years. In this conversation: why you must be dispensable in your own business, the three things that make a practice acquirable, what investors really look for under the hood, how recurring revenue can add a full turn or two to your multiple, where EBITDA multiples actually sit right now, why the CMA is coming for dentistry, and why bolting AI onto bad data just amplifies the chaos. ▬▬ ABOUT THE GUEST ▬▬ Andy Sloan has spent 15+ years in dentistry - at Henry Schein, in business development at Portman during its major growth phase, and most recently as Managing Director of Agilio. He led the team that acquired 120+ dental practices in three years and now advises founders, groups and DSOs on building well-governed, exit-ready businesses. He's behind the forthcoming Operational Maturity Index and writes as The Accidental Dental Strategist. Find Andy: linkedin.com/in/andysloanned ▬▬ ABOUT THE HOST ▬▬ Dr Simon Chard is the Past-President of the British Academy of Cosmetic Dentistry, co-founder of PÄRLA, owner of Rothley Lodge Dental, and host of Contact Point. Find Simon: @drsimonchard ▬▬ EPISODE SPONSORS ▬▬ Vvardis - Curodont Repair A biomimetic peptide technology that can arrest or even reverse early carious lesions, meaning patients can avoid the filling they don't want. Easy to apply, suitable for all age groups, and a genuine step change in minimally invasive care. → 10% off your first case at www.professional.vvardis.com/contactpoint Dental Monitoring AI-powered remote orthodontic care that brings aligner appointments to your patients' phones. Monitor compliance, hygiene, and aligner progression remotely — far better care with far fewer appointments. A real USP for practices running aligner workflows. → Special discount off your starter kit at www.dentalmonitoring.com/contactpoint ▬▬ FOLLOW CONTACT POINT ▬▬ YouTube: @contactpointpodcast Instagram: @contactpointpodcast LinkedIn: contactpointpodcast ▬▬ CREDITS ▬▬ Hosted by Dr Simon Chard Guest: Andy Sloan #dentistry #ukdentists #dentalpodcast #contactpoint #drsimonchard #agilio #practiceowner #dentalbusiness #practicevaluation #privateequity #dentalpe #aidentistry #exitstrategy #recurringrevenue #dentalgroups Chapters 00:00:00 Introduction: The Accidental Dental Strategist 00:02:08 From Hospitality to Healthcare: An Unexpected Path 00:10:00 The Reality of Practice Acquisitions: 120 Practices & Beyond 00:25:12 What Actually Adds Value: Beyond EBITDA Multiples 00:40:00 The Hidden Infrastructure: Data, Systems & Operational Maturity 00:50:00 Membership Plans & Recurring Revenue: The 50% Rule 01:00:00 AI Strategy: Foundation Before Innovation 01:25:00 The Changing Face of Acquisitions: New Models & Valuations 01:29:10 The CMA Investigation & Future of Private Dentistry 01:45:00 The Next Decade: Robotics, AI & The Human Touch