IAG on AI, Biometrics & the Future of Aviation Innovation

In this episode of the Future Travel Experience (FTE) Podcast, host Max Gosney sits down with Harvey Tate, Keith Walters, and David Breeze from the IAG Transform team to explore how innovation is overhauling the future of aviation operations across airlines and airports.From AI-powered turnaround optimisation and smart ramp technology to biometrics, autonomous vehicles, robotics, and the future potential of humanoid technology, the conversation explores some of the biggest innovations shaping the aviation industry today.The discussion also covers sustainability, operational efficiency, passenger experience, airport readiness, and the importance of collaboration across airlines, airports, regulators, suppliers, and technology providers.Topics discussed include:AI and Agentic AI in aviationSmart ramp technology and turnaround optimisationBiometrics and digital identityAutonomous vehicles and roboticsSustainability and operational efficiencyThe future of airport infrastructurePassenger experience innovationPreparing aviation teams for rapid technological changeA must-listen for aviation leaders, airport operators, airlines, and technology providers interested in the future of air transport innovation.