IAM2478 - Navigating Life's Challenges with Clients

In this reflective episode, Gresham Harkless emphasizes the importance of staying attuned to the human side of business, especially during unpredictable and challenging times.    Gresham shares real-life examples, such as a candidate needing to postpone meetings due to a family emergency, to highlight how “life-lifes” often disrupts even the best-laid plans.   Gresham recommends embracing these moments with empathy and flexibility, reminding listeners that business isn’t just a mechanical process but one deeply rooted in people’s lives, emotions, and evolving circumstances.   Gresham points out that being a beacon—offering consistency, understanding, and support—can be a powerful force amid market uncertainties and personal setbacks. Blue Star Franchise: http://bluestarfranchise.com Browse the Franchise Inventory: https://bluestarfranchise.com/franchise Is franchising right for you? Check this out to see: http://bluestarfranchise.com/assessment Franchise CEO (A CBNation Site - coming soon) - http://franchiseceo.co Check out our CEO Hack Buzz Newsletter–our premium newsletter with hacks and nuggets to level up your organization. Sign up HERE.  I AM CEO Handbook Volume 3 is HERE and it's FREE. Get your copy here: http://cbnation.co/iamceo3. Get the 100+ things that you can learn from 1600 business podcasts we recorded. Hear Gresh's story, learn the 16 business pillars from the podcast, find out about CBNation Architects and why you might be one and so much more. Did we mention it was FREE? Download it today!