Ian Golding - Connecting customer & employee experience

Episode 21 of the The Experience Designers podcast, hosted by Steve Usher, titled "Ian Golding - Connecting customer & employee experience" was published on August 15, 2023 and runs 59 minutes.

August 15, 2023 ·59m · The Experience Designers

0:00 / 0:00

Summary

As employee experience continues to evolve from buzzword to creating impact inside of organizations. I was curious to explore the world of customer experience. How did they go from buzzword to a discipline, business function and career choice? What learnings can we leverage for the EX evolution? How can we make better use of connecting these two sides of the same coin to bring value to people and business? ★ Support this podcast on Patreon ★

Episode Description

As employee experience continues to evolve from buzzword to creating impact inside of organizations. I was curious to explore the world of customer experience. How did they go from buzzword to a discipline, business function and career choice? What learnings can we leverage for the EX evolution? How can we make better use of connecting these two sides of the same coin to bring value to people and business?

★ Support this podcast on Patreon ★

Share this episode

Similar Episodes

214: Tamara Day, LIVE from KBIS

Apr 13, 2026 ·35m

213: Ben Johnston | Representation Matters

Apr 6, 2026 ·44m

212: Stephanie Thornton Plymale | Heritage School of Interior Design

Mar 30, 2026 ·33m

211: Eddie Mickenberg | Observe & Absorb

Mar 23, 2026 ·53m

210: Betsy Brandenburg, Designer Sanity | Special Industry Spotlight Episode

Mar 16, 2026 ·45m

209: Nicole Roe - Highly Affected by Her Surroundings

Mar 9, 2026 ·48m

Similar Podcasts

UX Grind SHIVAM SAHAI Exciting interviews with passionate experience designers & startup founders on how they applied design thinking to some of the most interesting pieces of their work. Get straight-to-the-point, no-nonsense, practical advice that you can apply for your growth today. Design Biz Survival Guide Design Biz Survival Guide What if you could hang out with experienced design professionals and entrepreneurs who have drive and vision, ask them about their successes and failures, and more; then take an insight or two to guide your own business journey? That's what we do each episode on Design Biz Survival Guide. Hosted by Rick Campos – recovering interior designer turned business coach with over a decade of experience in the design industry –– every episode is an in-depth look at how to launch, navigate, and grow your design business. The intention of this podcast is to inspire and empower designers with the tools and information you need to survive in the business of design. Our Fashion San Antonio Podcast Our Fashion San Antonio Podcast Our Fashion San Antonio Podcast 🎙 is the additional platform of entertainment to our already superb line up of 2019 ✏️ Make sure to experience all our exclusive fashionistas, bloggers, influencers, designers, models, and artist. Also to know what Runway Fashion LLC (San Antonio Premier Fashion Media Company) is up to and all about the four fashion Shows we have planned for 2019 💥 Additional information follow me ☺️ ESNA Media ESNA Media ESNA Media is the media arm of ESNA European Higher Education News, an online news agency based in Berlin.“Arts and science are of equal importance,” as a German education minister once said, and we couldn’t agree more.Our team of highly qualified reporters, writers, film-makers, graphic designers and media consultants combine technical know-how with scientific communication experience – a unique nexus of creative and academic innovation.ESNA Media draws on one and a half decades of field experience in science & education policy and strong professional partners.

URL copied to clipboard!