Ian Golding - Connecting customer & employee experience

from The Experience Designers · host Steve Usher

As employee experience continues to evolve from buzzword to creating impact inside of organizations. I was curious to explore the world of customer experience. How did they go from buzzword to a discipline, business function and career choice? What learnings can we leverage for the EX evolution? How can we make better use of connecting these two sides of the same coin to bring value to people and business? ★ Support this podcast on Patreon ★

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