Ian Mattingly: The President of Luma Residential on Transforming a Family Legacy

Shiv Gettu sits down with Ian Mattingly, President of Luma Residential, who shares his journey from growing up "under leasing desks" to transforming his father's real estate legacy.Raised in Dallas with the family business as an unwelcome "sibling" competing for his father's attention, Ian initially resisted the property management world. His path took unexpected turns—from theater studies at Northwestern to building websites, selling cars, and brokerage—before returning to multifamily with fresh perspective.Through candid conversations about his idyllic yet financially variable childhood, his leadership philosophy of vision balanced with openness to better ideas, and his excitement about AI and robotics transforming the industry, Ian reveals how his analytical mindset helps him balance the needs of residents, employees, and investors.Humans of Multifamily is presented by Zuma, the AI assistant for your full-resident lifecycle.Visit getzuma.com and follow Shiv on LinkedIn00:00 Growing Up with the Family Business as a "Sibling"04:00 Childhood in Dallas & Family Background17:00 From Theater Major to Car Sales to Multifamily27:00 Returning to the Family Business34:00 Leadership Philosophy & Balancing Stakeholders43:00 The Future of Property Management & AI Innovation