ICYMI: Coles Group | CTO | John Cox

from The iTnews Podcast · host iTnews Australia

This is a repeat of one of our most popular episodes — we'll have the rest of Season 3 for you soon!Our guest this week is John Cox, the CTO of Coles Group. There’s a lot of interesting things happening at Coles, including an in-progress shift to an events-based architecture. This has wide-ranging use cases, from in-store replenishment and reducing out-of-stocks on ecommerce orders, to anticipating customer service and listing next-best actions for team members. We also discuss the Group’s IT strategy, and why adoption of cloud services is not a specific strategic pillar.

What this episode covers

This is a repeat of one of our most popular episodes — we'll have the rest of Season 3 for you soon! Our guest this week is John Cox, the CTO of Coles Group. There’s a lot of interesting things happening at Coles, including an in-progress shift to an events-based architecture. This has wide-ranging use cases, from in-store replenishment and reducing out-of-stocks on ecommerce orders, to anticipating customer service and listing next-best actions for team members. We also discuss the Group’s ...

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ICYMI: Coles Group | CTO | John Cox

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This episode is 37 minutes long.

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This episode was published on November 19, 2023.

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