Identity & Consent - A win-win for customers and your business

from The Future of Commerce Podcast · host The Future of Commerce

This episode is a deeper dive into the topic of centralizing customer identity and consent, and how to fully harness it which we introduced in 2021 trends episode. If you haven’t given that a listen yet, be sure to add that to your queue after this episode. LinksLearn More about Capgemini DCX DivisionFollow Sree on LinkedInRPA and AI: An automation dream team

What this episode covers

How do you turn customers from unknown to known? Do your customers actually gain something by providing you with their information to that? Sree Gogineni, CTA at Capgemini DCX, proposes that if done right, customer identity and consent management is a true win-win for you and your customers.

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Identity & Consent - A win-win for customers and your business

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This episode is 20 minutes long.

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This episode was published on March 1, 2021.

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