If users aren’t part of design process, we’re not doing justice to design itself - Arun Murugesan

In this episode, we sit down with Arun Murugesan, Head of Design at MoneyView, to pull back the curtain on the complex world of Fintech design. With nearly two decades of experience, Arun shares how MoneyView bridges the gap between high-level business goals and deep user empathy.We dive into the evolution of the Indian consumer, debunking myths about the "tech-illiteracy" of rural users and exploring how personalization is the secret sauce to a successful "Super App." Arun also shares his unique leadership philosophy, including his unconventional hiring process and how he fosters a culture where designers feel empowered to challenge the status quo.Whether you're a designer, a product manager, or a fintech enthusiast, this episode offers a masterclass in building products that solve real-world money problems.