If Variance Doesn't Trigger Action, You Don't Have KPIs
from BorneOS Field Notes Hosted by Robert Borne
Most teams say they have KPIs. What they really have is theater. In this Field Note, we break down how performance reviews lose control. Variance gets explained instead of corrected, ownership becomes shared, and the same problems survive week after week. Governing rule: A KPI only exists if it produces a decision. In this episode: • How KPI meetings become theater • Why shared ownership kills accountability • The variance to action discipline most teams avoid Next step: Start with a Diagnostic.
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