Ignore The Human Element (The FCA Strategy, 2025-30)

The Financial Conduct Authority, who set the rules and guidance governing most forms of debt advice, have launched their new five-year strategy for 2025-30, explaining how they'll support economic growth and help consumers navigate their financial lives.Aside from the inevitable promise of technological advances, and a doubling down on the view that Consumer Duty is the answer to everything, an early casualty of the FCA's new direction is the long-promised review into the debt advice rules contained in CONC 8. So what does it all mean? Antonio and Andy take a look at the new strategy and consider how it might impact on debt advisers and the people they help.(We apologise for the slightly suboptimal audio quality in the second half of this episode. Technology, it turns out, can sometimes let us down).Useful links:The FCA strategy, 2025 to 2030IMA Conference - including Debt Reckoning Live - at the Rep Theatre, Birmingham, 12 June 2025Become a member of the IMA